What This Policy Covers
This Cookie Policy explains how VIP Stakes Casino (vip-stakes-casino-nz.com) uses cookies and similar tracking technologies when you visit our website. It sets out what types of cookies we use, why we use them, how long they remain on your device, and what options you have to manage or remove them.
This policy applies to all visitors and registered players accessing the VIP Stakes Casino website from New Zealand and elsewhere. It should be read alongside our Privacy Policy and Terms and Conditions, which together describe how we collect, use, and protect your information.
By continuing to browse vip-stakes-casino-nz.com after being presented with our cookie notice, you are indicating your acceptance of non-essential cookies as described in this policy. You may withdraw or adjust that acceptance at any time using the methods described below.
What Cookies Are
Cookies are small text files that a website places on your computer, phone, or tablet when you visit. They are stored by your browser and sent back to the originating website on subsequent visits. Cookies serve a range of purposes: some are necessary for the website to function at all, while others are used to remember your preferences, understand how you navigate the site, or deliver content relevant to your interests.
Beyond cookies in the traditional sense, websites also use related technologies that work in a similar way. These include web beacons (small transparent images embedded in pages or emails), pixel tags, session storage, and local storage objects. Where this policy refers to cookies, it encompasses those related technologies as well unless the context specifically indicates otherwise.
Cookies are not programs. They cannot run code, install software, or access files stored elsewhere on your device. They hold only the data that is written into them, which is typically a session identifier or a small set of preference values.
Categories of Cookies We Use
Strictly Necessary Cookies
These cookies are required for the VIP Stakes Casino website to operate. Without them, core functions such as account login, session management, deposit processing, and game loading cannot work. Because they are essential to the service you have explicitly requested, they do not require your consent and cannot be switched off through our cookie settings.
Examples of what these cookies handle include:
- Maintaining your login session so you remain authenticated while moving between pages
- Storing your selected currency (NZD) and language preference during a session
- Processing deposits and withdrawals securely through the cashier
- Preventing cross-site request forgery and other security threats
- Applying age verification status across your session
- Remembering responsible gambling tool settings such as deposit limits you have set
Performance and Analytics Cookies
These cookies collect information about how visitors use vip-stakes-casino-nz.com. They tell us which pages are visited most frequently, how long users spend on different sections of the site, where visitors come from, and whether any error messages are encountered. All data collected through analytics cookies is aggregated and does not identify individual users.
We use this information to identify technical issues, measure the effectiveness of content, and improve the experience for players. For example, if analytics data shows that a significant number of NZ players are leaving the cashier page before completing a deposit, we investigate whether there is a technical or usability issue causing that drop-off.
Analytics cookies are only placed if you have accepted them. You can opt out at any time.
Functional Cookies
Functional cookies allow us to remember choices you have made on previous visits and personalise your experience accordingly. They are not essential to the website working, but they do make the experience more convenient.
These cookies may be used to:
- Remember your preferred game view or lobby layout
- Recall recently played titles so they appear in your history
- Store display preferences such as live dealer table settings
- Remember whether you have previously dismissed certain notifications or banners
If you block or delete functional cookies, these preferences will not be retained between sessions and you will need to set them again each time you visit.
Marketing and Targeting Cookies
Marketing cookies are used to deliver promotional content that is relevant to you based on your browsing behaviour. These cookies track your visits to vip-stakes-casino-nz.com and, in some cases, other websites, to build a profile of your interests. That profile may be used to show you VIP Stakes Casino advertisements on third-party sites or to tailor the promotional content you see within the casino itself.
We only place marketing cookies with your consent. If you decline marketing cookies, you will still see general promotional content, but it will not be tailored based on your browsing history. Declining marketing cookies does not affect your ability to access any part of the VIP Stakes Casino platform.
Third-Party Cookies
Some cookies on vip-stakes-casino-nz.com are set by third-party services that we use to support the platform. These parties set their own cookies according to their own privacy and cookie policies, over which VIP Stakes Casino has limited control. Third parties whose services may result in cookies being placed on your device include:
- Game studios and software providers such as Evolution, Play’n Go, PG Soft, Spribe, and others, which may place cookies to support game loading, session integrity, and fair-play verification
- Analytics service providers that process aggregated usage data
- Payment processors involved in handling deposits and withdrawals via Visa, Mastercard, Apple Pay, Google Pay, Bitcoin, Ethereum, and USDT
- Security and fraud prevention services that help protect player accounts
- Responsible gambling partners including Gambling Therapy and BeGambleAware, whose resources are accessible through the platform
We recommend reviewing the cookie and privacy policies of these third parties directly if you would like full details of how they use your data.
Cookie Retention Periods
Cookies vary in how long they remain active. Session cookies are temporary and are deleted automatically when you close your browser. Persistent cookies remain on your device for a defined period after your session ends, unless you delete them manually before that point.
- Session cookies: Active only for the duration of your browser session. Deleted when you close the browser tab or window.
- Short-term persistent cookies: Retained for up to 30 days. Typically used for preference storage and login recognition.
- Medium-term persistent cookies: Retained for between 30 days and 12 months. Used primarily for analytics and functional personalisation.
- Long-term persistent cookies: Retained for up to 24 months. May be used for certain marketing and behavioural profiling purposes where you have given consent.
The specific retention period for each cookie is available on request by contacting us at contact@vip-stakes-casino-nz.com.
Your Rights and Choices Under New Zealand Law
New Zealand’s Privacy Act 2020 gives you specific rights over the personal information that is collected about you, including data gathered through cookies. The Act applies to any organisation that collects information about identifiable individuals in New Zealand, regardless of where that organisation is based.
Under the Privacy Act 2020, you have the right to:
- Ask us what personal information we hold about you and request a copy of it
- Request correction of any information we hold that is inaccurate, out of date, or misleading
- Ask us to explain how any information collected through cookies is being used
- Complain to the Office of the Privacy Commissioner (OPC) if you believe your privacy rights have been breached
New Zealand does not have a dedicated cookie consent law equivalent to the EU’s ePrivacy Directive. However, the Privacy Act 2020’s Information Privacy Principles require us to be transparent about how we collect data, to collect only what is necessary for a stated purpose, and to store it securely. This policy reflects those obligations.
To exercise any of your rights under the Privacy Act 2020, contact us using the details in the Contact section below. We will respond within the timeframe required by law. If you are not satisfied with our response, you may refer your complaint to the Office of the Privacy Commissioner.
How to Manage Cookies
Through Our Cookie Settings
When you first visit vip-stakes-casino-nz.com, a cookie notice will appear giving you the option to accept or decline non-essential cookie categories. You can update your preferences at any time by accessing the cookie settings panel available in the website footer. Changes take effect immediately. Note that withdrawing consent for certain cookies may affect the functionality of parts of the website.
Through Your Browser
Every major browser gives you options to view, manage, block, and delete cookies. The exact steps depend on which browser you use. Below are direct links to cookie management instructions for the most common browsers:
Blocking all cookies through browser settings will prevent vip-stakes-casino-nz.com from functioning correctly. Strictly necessary cookies must be permitted for login, cashier access, and game play to work. We recommend blocking only non-essential categories rather than all cookies if you want to continue using the platform normally.
Opting Out of Analytics
If you use Google Analytics as part of your browsing setup, you can opt out of data collection across all websites by installing the Google Analytics Opt-out Browser Add-on. This does not affect cookies set by other analytics tools.
Do Not Track
Some browsers include a “Do Not Track” setting that sends a signal to websites requesting that your activity not be tracked. There is currently no agreed technical standard for how websites should respond to Do Not Track signals, and vip-stakes-casino-nz.com does not currently alter its cookie behaviour in response to them. We recommend using the cookie management options described above to exercise your preferences directly.
Cookies and Responsible Gambling
Some cookies on the VIP Stakes Casino platform serve a direct player protection function. Responsible gambling tools that you configure within your account, including deposit limits, session time reminders, and self-exclusion settings, rely on cookies and server-side session data to remain active and consistent across your visits.
Clearing cookies or blocking certain categories may interfere with the operation of these tools. If you manage your cookie settings and subsequently find that your responsible gambling preferences are no longer being applied, please contact our support team immediately at contact@vip-stakes-casino-nz.com or call us on +64 7 839 8366, available around the clock, to have them reviewed and reinstated on your account.
Players who need support with gambling-related concerns can access free, confidential help through Gambling Therapy and BeGambleAware, both of which are accessible to players based in New Zealand.
Security of Data Collected Through Cookies
VIP Stakes Casino applies SSL (Secure Sockets Layer) encryption across all connections to vip-stakes-casino-nz.com. This means that data transmitted between your device and our servers, including cookie data, is encrypted in transit and cannot be read by third parties intercepting the connection.
Session identifiers stored in strictly necessary cookies are generated using secure, randomised processes and are invalidated on logout. We do not store sensitive financial data such as full card numbers in cookies. Payment processing is handled by our payment partners under their own security protocols, which comply with the relevant financial data security standards.
Our security practices are subject to ongoing review as part of our obligations under casino licence number 8048/JAZ, which requires documented information security procedures and player data protection measures.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable law, or updates to our platform. When we make material changes, we will notify you through a prominent notice on the website. Continued use of vip-stakes-casino-nz.com after such notice constitutes your acknowledgement of the updated policy.
We encourage you to review this page periodically to stay informed about how we use cookies. The current version is always available at vip-stakes-casino-nz.com.
Contact Us
If you have questions about this Cookie Policy, want to exercise your rights under the Privacy Act 2020, or need assistance with your cookie preferences, you can reach us through any of the following:
- Email: contact@vip-stakes-casino-nz.com
- Phone: +64 7 839 8366
- Post: Level 4/35 Grey Street, Tauranga 3110, New Zealand
- Contact form: vip-stakes-casino-nz.com/contact-us/
Our support team operates 24 hours a day, seven days a week. For privacy-specific enquiries, please include “Cookie Policy” in your subject line so your message is directed to the appropriate team promptly.